Fix Cannot Play Media in PowerPoint 2013, 2016

“Hi, I have downloaded a presentation file sent by my client via email and it is important for my project. But, when I try to play the video in my PowerPoint 2013 it says “Cannot play media”. I downloaded the file again and try to play the embedded video but encounter same error. Can anyone help me to resolve PowerPoint 2013 cannot play media error? Thanks in advance.”

Try manual steps to fix cannot play media in PowerPoint 2013

• In PowerPoint 2013, choose FILE menu and hit Options
• Go to Advanced pane and scroll down to the Display section
• Click Disable hardware graphics acceleration box and Disable Slide Show hardware graphics acceleration, then click on OK

If you still can’t play the media, then you need to repair the presentation. To do this, you need to follow below steps:

• Go to Control Panel, and choose Programs, then click Programs and Features
• Right click on Microsoft Office 2013 and hit Change icon
• Select Online Repair and click Repair button

If the above steps don’t fix the issue, then the PowerPoint file or the sub files embedded in PPT like videos, images, macros and so on might be corrupted. To repair such corrupted presentation slides, you need to use Remo Repair PowerPoint tool. It effectively fixes and recover formatting, text, images, video, sound effect, hyperlinks, OLE objects from corrupted PPT file with simple steps.

Professional and easy method to fix PowerPoint cannot play media error

Remo Repair PowerPoint is designed with simple GUI so that even a non-technical user will get to know how to repair PowerPoint slides with ease. The software is safe as it extracts the corrupted slides and generates the new file so that the contents of original PPT file will not get damaged while fixing the errors. Tool is compatible with all latest versions of Windows operating system (2010) and MS PowerPoint (2016). The Remo’s technical team is always available for 24x7 to assist you whenever you need any help.

Steps to use Remo Repair PowerPoint for fixing PowerPoint not opening media files error

Download Remo Repair PowerPoint demo version for free and install it to your Windows desktop or PC. Run the tool and follow below mentioned instructions to resolve error cannot play media in PowerPoint 2013 / 2016:

Step 1: Launch Remo Repair PowerPoint software and select the presentation saying cannot play media using “Browse” option, then click on “Repair” icon.

Step 2: Tool automatically fix all errors in the PowerPoint file which you can see via progress bar.

Step 3: After you get “File Repaired Successfully” message, click on “Preview File” to view the repaired presentation.

Step 4: Click “Browse” to choose the desired memory location and save the repaired PowerPoint file by clicking “Save” button.

Helpful tips to avoid PowerPoint errors

• Always keep backup of your important PowerPoint files
• Don’t close your PowerPoint application in an abrupt manner
• Regularly scan your computer to get rid of virus or malware infection
• Avoid installing untrusted utilities in your computer