Although Outlook is a great choice for emails, you may encounter issues with it every once in a while. Issues can be of different types like sluggish behavior, PST corruption, difficulty sending emails, Outlook freezing/hanging etc.
‘Outlook hanging when sending emails’ is one such common issue and will be covered in this article. What are the reasons for this error and how can it be resolved? All of these details will be covered.
Normally, this error occurs when the delivery folder is corrupt, when the cached mode is not enabled or when you’re Outlook has a huge nickname cache. In order to resolve this issue, let us look at some solutions in this article.
Solution 1: Set a delivery location
This applies if you are using a POP3 email account and the delivery location is corrupt. In this case, the issue can be resolved by setting the location right.
- Click on the File menu in Outlook and select Info
- Select Account Settings > Account Settings
- Select the POP account and click Change folder
- Select a folder to deliver emails from the list of folders provided
- Now go back to Outlook and check if you are able to send emails
Solution 2: Configure Outlook in Cached Mode
- Open Outlook and in the File menu, select Info
- Select Account Settings > Account Settings
- Choose your Exchange Account and click Change
- Enable the Use Cached Exchange Mode option
- Choose an appropriate setting for Mail to keep offline
- Click Ok on the prompt that appears and finally click Finish
Solution 3: Clear the nickname cache
You may not be able to send or receive emails in Outlook if the nickname cache is full. To help resolve this error, these steps show you how to clear the nickname cache in Outlook.
- Open Outlook and select File > Options
- Select the Mail tab
- In the Send messages section, click Empty AutoComplete list
- Click Yes to confirm
If none of these methods work, there is a possibility that your PST file is corrupt and needs to be repaired. In order to achieve this, you can use a tool called Remo Repair PST. This software repairs corruption in PST files and creates a new file for use with Outlook. By using the newly prepared PST file with your Outlook, your issue will be resolved and you should be able to send and emails.
We hope that you found this article helpful and you were able to resolve the email issue. But sometimes, instead of Outlook hanging or freezing, you may experience specific errors like ‘0x80004005’ or ‘0x8004010F’ when you send or receive emails. To resolve the error 0x8004010F, change folder and set a delivery location as explained in solution 1. This is found to resolve the error in most cases.
If you want more details about the error Outlook operation failed error: 0x80004005, please refer the link. Both manual and software solutions are provided in this article.