The error code 0xc00d36c4 indicates a media error that may pop up when the user tries to open a video/audio file, usually right after a fresh Windows installation or after installing any major update. Generally, this error may show up when trying to play music or any video from a media device such as a phone or any USB device. Most often, users report getting this error when trying to play MP4 video file on Windows Media Player, Groove, or Xbox music.
Today, in this article we look into some troubleshooting methods to fix the error code 0xc00d36c4 that occurs when playing MP4 video files.
Fix #1. Turn off Copy Protection in Windows Media Player
If you are trying to play an MP4 file on WMP and encountering with an error 0xc00d36c4, then follow this guide to resolve the issue.
Windows Media Player by default copy protects the media files it burns, making them impossible to open in other media/music players. You can easily turn this feature off. To do this
- Open Windows Media Player
- On the top left part of the Windows Media Player window, look for “Organize”. Click on it and open Options
- Open the Rip Music tab
- Uncheck “Copy Protect Music” and click OK to apply the changes
Fix #2. Missing Codecs
Most often, error code 0xc00d36c4 shows up because of missing codecs. Fortunately, you can easily install them. Download the K-Lite Codec Pack. Open the installation wizard and follow the on-screen instructions to complete the process. Once done, restart your computer.
Codecs are programs that help encode and decode the digital data on media files. Basically, they help open digital media files on your computers.
Fix #3. Use VLC Media Player
One of the easiest ways would be to try and open the media file on VLC media player. If VLC media player cannot open your media file, this proves that the file is corrupt. VLC can otherwise open pretty much any format of media file. Follow these steps:
RECOMMENDED: You can make use of Remo Repair MOV Software to repair corrupt MP4 file, using this you can also fix recovered MP4 file.
- Download VLC Media Player from the official website
- Open the setup file and follow the on-screen instructions
- Once the process is complete, right click on the media file you want to open. Select Open with > VLC Media Player
See if the file opens. If it does, then the problem lies in missing codecs.
Fix #4. Move your video files
Sometimes, moving the media files to from an external storage location into your internal storage can help resolve the issue. To do this, select the files you want to play and copy them (Ctrl + C). Paste them in a location within your internal storage (Ctrl + V). See if the files will open now.
Fix #5. Use MP4 repair tool
MP4 Repair Tool helps to fix the issues related to MP4. This Repair Tool repairs the damaged/corrupted/broken MP4 files which is unable to play or throwing any errors when tried to play. The software supports repair of MP4 files generated on various devices and operating systems. Thus, this software effectively fixes your corrupted or inaccessible MP4 files without any data loss. The repair technique used by this software is better and unique when compared to any other repair tool which is available online.
So, just download Remo Repair MOV Repair Tool in order to fix error code 0xc00d36c4 while playing MP4 video easily. Further, the tool not only fixe the error 0xc00d36c4, but also repairs other errors like cannot render file MP4 and others.
Hope any one of the above mentioned methods will work out to resolve the error 0xc00d36c4 while playing videos!