Here is explained how to tackle the Outlook not showing emails issue by removing and adding the email account back to Microsoft account.
Is your Outlook not showing any email? Well, this issue occurred for several Outlook users after updating their Outlook. The problem with this update is Microsoft has stopped receiving emails from the email addresses that end with @outlook, @hotmail @msn or @live. If you want to continue receiving emails even after Outlook update, you need to follow the below guide.
Phase 1– Finding the Current Outlook version
Before going to fix the issue, find out which version of Outlook you are using. To check this
- Log into Outlook, then browse to Help menu
- In the Help menu, click on About Microsoft Office Outlook
- Then, check the Outlook version
Phase 2- Remove and Add the emails Account
After finding the current version of your Outlook, next step is to remove the email account and add it back to receive emails.
Steps to Remove Email Account:
Outlook 2016
- In the Outlook, go to File tab and select Account Settings
- Here, you have to select Email tab and choose com account
- Select Remove option
You can also use these steps for removing the email account from Outlook 2013 and Outlook 2010.
Outlook 2007
- Go to Tools menu and click on Account Settings
- Then, select Email tab on Account Settings
- Pick the Outlook account and click on Remove
Outlook 2003
- Go to Tools menu and select Email Accounts
- Then, you have to choose View or change existing e-mail accounts and then hit Next.
- Select E-mail tab, pick the Outlook.com account and then press Remove button
Once you remove the Email account, next is to add it back to Microsoft account.
Adding Email Account in Microsoft Outlook 2016, Outlook 2013
- Open Outlook and click on File tab
- Select Add Account option under Account Information
- In the Add Account window, select Email Account check box
- Enter your name, address, password and then click on Next button
- Once you finish the process, click on Finish button
Adding Email Account in Microsoft Outlook 2010
- Go to File tab, select Account Settings
- In the Account Settings tab, select Email tab
- Then, choose New button
- In the Add New Account window, select Email Account check box and then click Next
- Finish the configuration process, when Auto Account Setup box appears
After adding the email account, restart the Outlook. Now, you will be able to see all the emails. If the problem still exists, then it might be the result of PST file corruption. In such case, you need to use advanced Remo PST Repair tool to repair the PST file which is not showing emails. The tool works on all the Outlook versions to fix the corrupted PST file.