Category: Outlook Repair

If you are managing an Outlook file for several years and if it is important for you, it would be very difficult to face even some occasional errors. One of the common errors of Outlook is “The file does not exist”. In this article, we will show you how to fix this error using 4 effective approaches.

“The file does not exist” error message can abruptly pop up at any time when you carry out some processes on Outlook, no matter opening Outlook or changing settings. Thus you should make adequate precautions, such as installing anti-virus software, making regular backups and so on.

However, we are also better off making clear the solutions to this error. Here are the 4 primary ways.

#1. Check if the reminder sound file is lost in Outlook

Provided that you were using Outlook 2010, and when you attempted to close the window of “Outlook Options” after changing some settings, you encountered this Outlook error “The file does not exist”, you should check one advanced option right now. There are chances that a missing reminder sound file triggers this Outlook error. This situation often occurs when you change the windows theme.

• At the outset, go to “File” menu and select “Options”
• Then in the window of “Outlook Options”, switch to “Advanced” tab
• Next scroll to the “Reminders” label. You should click “Browse” button to select a truly readymade sound file. Alternatively, you can even opt to disable the reminder sound by unchecking the “show reminders” option
• Finally, after the selection, you can try to save the changes in Outlook options again. If the current window can close normally, the error has been solved. But if the error persists, you should then think about other solutions

#2. Check if the Outlook Add-ins is the culprit

Apart from several faulty settings in Outlook Options, the existence of improper Outlook add-ins can lead to the same error as well. In order to figure out the true culprits, you should proceed to verify if add-ins are the criminal or not.

• For a start, head to “File” > “Options” > “Add-ins”
• Then under “add-ins” tab, locate and click on “Go” button
• In the new popup dialog, disable one add-in and restart Outlook to check if the error is solved or not. Repeat the operations to identify the harm add-ins
• After recognizing it, remove it permanently to avert the error

#3. Fix corrupt Outlook file via Scanpst.exe

However, if the above two methods cannot do away with this issue, it is extremely likely that the current Outlook file has been damaged due to malicious attacks, abrupt power outages or frequent improper closing Outlook, etc. In this case, you should give Outlook inbox repair tool a try, and see if it works.

To do this, close Outlook and find the hidden free utility – Scanpst.exe in explorer. After launching it, click “Browse” button to select the Outlook file and press “Start” button to repair it.

#4. Choose a reliable Outlook repair tool

When the Outlook file is severely attacked with a complicated corruption, Outlook inbox repair tool will possibly fail. So, under such circumstances, you’ll have to find a more credible repair tool like Remo Repair Outlook Application, which is specially designed for fixing and extracting data from corrupted PST and OST files. The attributes like emails, contacts, calendars, notes, etc. can be recovered in few simple steps.

We all know Outlook is the first choice when it comes to email. It is preferred by most organizations and also individual users. However, sometimes, issues with Outlook leaves you stuck and makes you annoyed. Once such issue is the Error code 10-0x800ccc0f in Outlook 2016. This error occurs when connecting the Outlook data file to exchange server. The error code appears in different forms in different Outlook versions.

When you encounter this error message, you would be unable to access your mail account. So to get access to your emails, you need to fix the error code. But before going to the fixing process, let’s see what causes error code 10-0x800ccc0f in Outlook 2016.

• Validation failure of security certificate
• Misconfiguration of exchange server
• Firewall issue in network connectivity
• Hardware issues
• Sudden system shutdown while accessing PST file

You can check the validation of the security certificate in order to resolve error code 10 issue in Outlook 2016. If not, then check the internet connection to see if the system is connected to a working network. Also, make sure that the account settings are proper. If Firewall has blocked MS Outlook, then configure Firewall and allow Outlook to use the internet.

In spite of trying out all these fixes but the error still remains, then the PST file could be corrupted. You need to repair Outlook PST file to get access to all the emails. Don’t worry, it is not difficult; with the help of Outlook PST Repair tool, you can easily repair the corrupt PST file and also fix error code 10-0x800ccc0f in Outlook 2016.

In order to quickly repair the corrupt PST file, and resolve error 10 in Outlook 2016, this Outlook PST Repair software comes handy. It safely repairs the file in just a few steps and makes its content accessible. Not just error code 10-0x800ccc0f, but even Outlook error 0x800ccc05, 0x800ccc64, and other error codes in Outlook will be fixed easily by this application.

The software not only repairs corrupted PST file, but it also fixes other Outlook issues like Outlook not opening, freezing Outlook, work offline error in Outlook, repair of password-protected PST file, and so on. The tool works on various Outlook versions like Outlook 2013, 2010, 2007, 2003, and 2000.

Many Outlook users have faced this problem sometime or the other. Whenever an attachment is sent, the recipient receives the email without the attachment. Isn’t it surprising? Also, sometimes, it gets renamed to winmail.dat. How to resolve this issue and prevent attachments from disappearing?

There could be a couple reasons why this is happening. One reason could be when you are sending in RTF format, and the message doesn’t get converted to plain text format or HTML format. Mostly, when you receive a mail with winmail.dat attachment, Rich Text is likely to be blamed here. So one solution here is to not compose messages in RTF format.

In order to verify that you are not sending emails in RTF format, do this:

For Outlook 2010, 2013, and 2016, go to –

File – Options – Mail – Compose messages in this format

Make sure that the default compose message format is not set to Rich Text.

Another reason for email attachments getting disappeared could be that the contact you are sending the mail to could have the email properties set to Send using Outlook Rich Text Format.

To check this –

• Open that specific contact to whom the email is to be sent, and double click on the email address of the contact.
• A dialog box called E-mail Properties will open
• Now make sure that the Internet Format is set to Let Outlook decide the best sending format

Along with all these settings, also make sure that Outlook is set to convert RTF formatted emails to HTML or Plain Text format while sending RTF message. For this, do the following –

• Go to File – Options – Mail – Message format

Under this, go to the option – When sending messages in Rich Text format to Internet recipients and see that the option Convert to HTML format or Convert to Plain Text format is selected

Hopefully, these tips come handy and you are able to send attachments without any problem. At times, Outlook itself may pose to be a problem while sending or receiving emails. Like, Outlook won’t respond while sending emails, you might get error messages while trying to send emails, and so on. But this shouldn’t be a matter of concern because, with the help of an Outlook Repair software, you can fix the issue easily.

You might have the strike with an error stating that “This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator.” While trying to open a hyperlink in Outlook email. If you are thinking how to activate that deactivated link, then you are at right place.

First, ensure that you are opening Outlook email through an administrator account. Even then you are failing to open link in your email, then it must be a problem with the browser. Therefore, try out the following fixes.

Fix #1: Reassign a Default Browser in Windows

In case, there is no default browser registered to Windows, then you might encounter this error. So you have to reassign browser to Windows. For that, do as follows-

In Windows 10 – Navigate to Start-> Settings-> System-> Default Apps

In Windows 8 –   Start-> type: Default Programs / Go to Control Panel-> Programs-> Default Programs

In Windows Vista and Windows 7-  Start-> Default Programs

In Windows XP–  Go to Control Panel-> Set Program Access and Defaults

If you have multiple browsers, then set one as a default browser. Then, try to open link present in your email.

Fix #2: Reset the Browser

You have default browser but still, error emerges while opening a link, then reset your default browser.

To reset Google Chrome-

• Open Google Chrome
• Go to browser settings and scroll down
• Click on Advanced and again scroll down until you find Reset option
• Hit Reset button

For Resetting Firefox-

Open Run window and type firefox -safe-mode firefox-safe-mode.  When a dialog box appears, select the option “Reset all user preferences to Firefox defaults” and hit “Make Changes and Restart”.

After resetting the respective browser, open an email and click the link to access it.

Fix #3:  Repair Registry

If still the problem persists, then, the issue must be deeper. There is a chance that file associations and handlers incorrectly registered in the registry due to which this error is occurring. Hence, for resolving this error import and export registry keys from another computer-

Export Registry Keys: –

• Open Run window in which you are not getting the error
• Then, type regedit and click OK
• Find and press the following registry subkey: HKEY_LOCAL_MACHINE\Software\Classes\htmlfile\shell\open\command
• Go to Registry menu and choose Export option
• Select the location to save exported file name and specify a name for it
• Click on Save button
• Now, exit from Registry Editor

Import the Registry Key

1. Copy exported registry key on the computer which is displaying error
2. Double click on it
3. You will get following error message

• Adding information can unintentionally change or delete values and cause components to stop working correctly. If you do not trust the source of this information in C: Users\<yourlogon>Desktop\regkey.reg, do not add it to the registry. (In Windows 10, Windows 8.1 and Windows 8)
• Are you sure you want to add the information to drive: location file was copied to\file name.reg to the registry? (In Windows 7)
• 4. Hit Yes followed by Ok

Validate that the String (Default) value of the “HKEY_CLASSES_ROOT \.html” key is “htmlfile”

• Go to Run window and type regedit to open Registry Editor
• Find the following registry key: HKEY_CLASSES_ROOT \.html
• Ensure that it is HTML file. If not alter it, to do so-
• Right-click on the file and choose Modify
• In the value data box, type HTML file and hit Ok
• Now exit from Registry Editor

Now, go to Outlook email and click on the link.

Additional Info- There are many other problems which you may face in Outlook, besides link do not open in mails error. In most of the cases, issues are related to Outlook PST file. In any case, if you come across such issues, then try out Remo PST Repair tool. It will help you in solving PST file doesn’t show emails, PST is corrupted, and in many other issues.

Sometimes, you want to convert Outlook emails to Word documents. In such case, you can copy the content from an email message and then paste it into Word Document. But the problem is, you will miss some part of the content as well as formatting. Hence, this method is not a good option for converting Outlook email into a Word Document. But, there are some handy methods which can be used to convert an email into Word file without losing any content and formatting. Yes! Here I have listed out such techniques-

Method #1:  Take a Help of Text Format

• Go to Outlook and open an email which you want to convert
• Click on File tab and select Save As button
• When dialog box appears, choose location to save email
• And, in “Save as type” field, select Text Only
• Hit Save button
• Now, open your Word application
• Click on File tab and press Open button
• When Open Dialog box appears, select “All Files” in “File name”
• Select the Text file which you saved previously
• Click on Open, it shows File Conversion window
• Here you need to choose Windows(Default) in Text encoding
• And, click Ok

Now, you can view your Outlook email message in Word document.

Method #2: With the Help of Outlook Visual Basic Application

To open Visual Basic Editor, you need to enable Developer tab, to do this follow the steps mentioned below-

• Navigate to File -> Options in Outlook
• Next, select Customize Ribbon from the left side of the Outlook Options window
• Then, select Popular Commands under Choose Commands From
• And, under Customize the Ribbon, choose Main tabs and then check Developer
• Finally, close Outlook Options window by clicking Ok button
• Now, you can see Developer tab in Outlook
• And, select Visual Basic under Developer tab
• It will Open Visual Basic Editor window

Now, follow the steps mentioned below to open your email message as Word file-

In VBA editor window, click on Insert tab and select module. Then, copy and paste the following VBA codes into it.

Sub ConvertEmailtoWordDocument() Dim objMail As Outlook.MailItem Dim strMessage As String Dim objWordApp As Word.Application Dim objWordDocument As Word.Document Dim objWordRange As Word.Range Dim strFilePath, strFileName As String   Select Case Application.ActiveWindow.Class Case olExplorer Set objMail = ActiveExplorer.Selection.Item(1) Case olInspector Set objMail = ActiveInspector.CurrentItem End Select   strMessage = “From: ” & objMail.SenderName & vbCrLf & “Sent: ” & objMail.SentOn & vbCrLf & “Subject: ” & objMail.Subject & vbCrLf & vbCrLf & objMail.Body   ‘create a word document Set objWordApp = CreateObject(“Word.Application”) Set objWordDocument = objWordApp.Documents.Add objWordDocument.Activate Set objWordRange = objWordDocument.Range(0, 0) ‘insert the email information to the document objWordRange.Text = strMessage   ‘change the email contents’ format With objWordRange.Font .Name = “Cambria” .Color = wdColorBlack .Size = 12 End With   ‘show the word document objWordApp.Visible = True objWordDocument.ActiveWindow.Visible = True End Sub

• Then, hit Save button
• Now, close VBA editor and select an email
• And, press macro button from the Developer tab
• It will open Word document with email content
• Finally, Save it

If your Outlook data file is corrupted during conversion, then use Remo Outlook Repair tool to fix Outlook PST File. If you feel these methods are not good for converting email to Word file, then make use of reliable Third Party conversion tool and get your Outlook email converted.

Have you ever been through this situation where emails from your Outlook Inbox have disappeared after reading the emails? Quite an annoying situation, right? Well, don’t worry, many Outlook users have been through this. So let’s see why this happens and what can be done to resolve this issue.

There are various scenarios under which you might come across this problem.

• Unread Messages Filter

Suppose you are looking at your emails i.e. mailbox through a filtered view, or through Unread Mail Search Folder, and you have also set the option configured to automatically mark emails as Read after ‘x’ seconds, then these emails can automatically disappear after being marked as Read.

Suppose you are in an (Unread Mail) Search folder, then switch back to the Inbox folder and check if the emails are present. If you are already in the Inbox folder, then see to it that the view is not set as Unread Messages in This Folder, or you have a filter applied to your view.

In order to change or reset your view, follow this:

• To change View: View – Change View – Compact (optionally set the Arrangement to Date)
• To reset View: View – Reset View
• Third party add-ins

Emails automatically moving can also be caused by any add-ins which you might have installed. Depending on the way they are been used, emails might appear in the Inbox and then be directly removed from it. The add-ins usually responsible for this issue are anti-spam filters and virus scanners which integrate with Outlook.

If you have such add-ins installed, then check their settings to see how they affect emails. For instance, are they moving emails to another folder, deleting it directly, or moving it to some other storage location on their own? If a virus-scanner is installed, then you can uninstall this component of the virus scanner so that it doesn’t lead to other issues with send/receive.

Hope this helps and your problem gets fixed. At times, you might have also faced this issue of emails getting deleted accidentally. They can go missing too, sometimes. Under these situations, if you are wondering how to recover deleted emails in Outlook or lost emails, then this software is the right choice.

Sometimes, error 421 turn ups while Outlook is running and eventually result in Outlook crash. It happens when you are installing any application on your system. There are numerous causes due to which you encounter this error. Some of them are listed below-

1. Microsoft Outlook software might be incompletely installed
2. Windows registry corruption due to changes made to Microsoft related software’s
3. System file or Microsoft Outlook program files get damaged due to virus attack
4. Deletion of Microsoft Outlook related files by third party tool

Similarly, there are other reasons too; Here I have listed out some common troubleshooting techniques which may solve Outlook error 421.

Methods for Fixing Outlook Error 421-

Method #1: Fix Entries Linked with Error 421 in Registry

As said above, registry corruption is one of the reasons for getting error 421. It can be solved by fixing Windows registry. But, you should be careful while repairing registry because a small mistake can lead you to the huge disaster. First of all, backup part of the registry that is related to error 421. To back up, do as follows-

1. Open command prompt and type regedit to open Registry Editor
2. Select the Error 421-related key i.e. Microsoft Outlook which you wish to back up.
3. Then go to File-> Export
4. Choose the folder to save Microsoft Outlook backup key and enter name for backup
5. Ensure that “Selected branch” is selected and hit Save
6. Now, backup file will be saved with .reg file extension

Once you take a backup, repair your registry with trusted registry repair software or take it to the expert to manually repair it.

Method #2: Scan Computer for Malware

If you have Antivirus software on your system, then full scan your computer for virus. If it finds any, then remove them. But, make sure that you are using an updated and reliable Antivirus software.

Method #3: Remove System Junk Files

Junk files accumulate on your system due to frequent computer use and internet surfing. These junk files slow down your computer performance and also result in Outlook error 421. Hence, clean up your system using Disk Cleanup- a Windows built-in tool.

• Open command prompt and type “cleanmgr”
• It starts Disk Cleanup which calculates occupied disk space that you can reclaim
• It shows the sequence of checkboxes. Check and select necessary field to clean
• At last, click OK.

Method #4: Use Windows System File Checker

System File checker helps to fix system errors. To run this tool, follow the steps mentioned below-

1. Open command prompt and type “sfc /scannow”
2. It initiates scanning of your computer and displays errors
3. Next, follow the on-screen instructions to fix errors

If you are still getting Outlook error 421 even after following above-mentioned steps, then try to reinstall your Windows and Outlook. If it doesn’t help you to resolve the issue, then use Outlook Repair tool and fix PST file as this error sometimes occurs due to PST corruption. You can also use this Outlook Repair tool to fix Outlook error 0x800ccc05. After completion of repair process, run your Outlook to check if still error appears or not.

Outlook plays a major role in your daily activities. You work on it for most of the day. So any problems with Outlook is not something which will go down well with you. However, accidents can happen anytime, and there are times when you end up encountering an error message which grinds your work to a halt. One such error is error 0x800ccc0b on your Outlook 2010 which stops your work and makes your PST file inaccessible.

Error 0x800ccc0b:

When you encounter error 0x800ccc0b in Outlook 2010, you won’t be able to send or receive emails. Your PC also starts to slow down. There would be problems with starting up the system, and eventually, Outlook application crashes. If you are wondering what could cause error 0x800ccc0b in Outlook 2010, then here are the reasons:

• PST file corruption is one of the main reasons for error 0x800ccc0b
• Oversized PST file
• Terminating MS Outlook application abruptly or improperly
• Network connection errors

The next step is fixing the error message. Here are a few methods you can try out manually to fix error 0x800ccc0b in Outlook 2010.

• Check for internet connection, and see to it that your system is connected to a working network
• See if the account settings are proper. If there are any wrong settings, then it is likely to get error 0x800ccc0b.
• Sometimes, Windows Firewall blocks Microsoft Outlook due to safety reasons. Configure Firewall and allow Outlook to use the internet

If any of these methods didn’t work out, then the next thing to do is to reinstall MS Office. It is possible that the error can be fixed automatically by reinstalling Microsoft Office. If all methods fail, then head to ScanPST tool to fix the error message. Although Inbox Repair tool is used to fix some error messages, it has certain limitations. ScanPST is not always a feasible option when it comes to fixing PST file. Especially, if the file is severely corrupted, then scanpst.exe cannot fix it.

Under such a situation, you can make use of an Outlook PST Repair tool to fix the corrupt PST file and resolve the error message. To quickly repair error 0x800ccc0b in Outlook 2010, and enable sending and receiving emails, you can use this Outlook PST Repair software. The application is also capable of fixing Outlook error 0x800ccc05, and other such error messages in Outlook efficiently. It supports various Outlook versions like Outlook 2016, Outlook 2013, Outlook 2007, and so on.

Microsoft Outlook often screens annoying errors out of the blue. And, among several errors faced by Outlook users, “the connection to the server was interrupted” is the most common one. However, it is not that much difficult to fix Outlook error codes as here are the few easy steps all you need.

But, before you start fixing the Outlook error the connection to the server was interrupted, know the basic reasons that are responsible for the error; it may help you to resolve the error efficiently.

Possible Causes Behind Outlook Error the Connection to The Server Was Interrupted:

• Internet connectivity issues
• Outlook blocked by Windows firewall
• If antivirus e-mail protection feature is enabled, it checks incoming emails from your POP server
• Incorrect Outlook profile settings
• Erroneous server settings
• Corrupted or damaged Outlook data

Now you are aware of the reasons that may generate the connection to the server was interrupted error in Outlook. So, based on these facts you can try few solutions mentioned in the next section of the editorial to fix Outlook error message the connection to the server was interrupted.

How to Get Rid of Outlook Error the Connection to The Server Was Interrupted?

Solution #1. Check Your Internet Connection

First, ensure that your computer is connected to internet or not. For this:

• Open your browser and try to open any URL. If that webpage opens, it assures your computer is connected to the internet.
• If not, then troubleshoot your network connectivity issues. To do this, right-click on your Wi-Fi or Ethernet connection, select Troubleshoot Problems from the pop-up and finish the process.

Solution #2. Launch Outlook in Safe mode

This disables add-ins and launches your Outlook with basic settings. Thus, if any faulty add-ins are causing the error “the connection to the server was interrupted”, then it might get resolved.

To start Outlook in Safe Mode, go to Start menu, type outlook.exe /safe and hit OK. For Outlook 2003 and earlier versions, open Run window and type the above command.

Solution #3. Disable Firewall and Anti-Virus Program

To disable your Windows Firewall,

• Go to Start menu > Select Control Panel -> open Network Connection
• Right click on your internet connection
• Select its Properties
• Switch to Security tab
• Turn off the Firewall

Now, manually add your incoming POP (pop.gn.apc.org) and outgoing SMTP (smtp.gn.apc.org) server names in the Outlook’s E-mail Accounts.

To add server names,

• Open Outlook and select Tools
• Then choose E-mail Accounts
• Opt View or change existing e-mail accounts and go Next
• Click Add button in E-mail Accounts window
• Select POP3 and proceed
• Enter correct information for your POP3 email server
• Hit Next and Finish
• Check your Outlook account settings and resolve if, any issue found

Note: Outlook settings will vary from one Outlook version to other. So, carefully read about your profile settings, learn how to change your account settings and then proceed. Also, try disabling your antivirus program.

Solution #4. Run Inbox Repair Tool

If none of the above methods fix Outlook error -the connection to the server was interrupted, then it seems the issue might be with your Outlook data file (PST or OST). Hence, you can try repairing it using Microsoft’s inbuilt inbox repair tools (ScanPST.exe or ScanOST.exe).

To run Inbox Repair tool

• Go to C:\Program Files\Microsoft Office\ and find exe or Scanost.exe (if your Outlook is using OST file)
• Double-click on it
• Browse your PST or OST file
• Click on Start button
• Enable Make backup of scanned file before repairing option
• Finally, click on Repair option

If you cannot run Scanpst.exe /Scanost.exe or Inbox Repair tool doesn’t help you in resolving Outlook error the connection to the server was interrupted, then the recommended solution would be to use Remo Repair Outlook application.

When the corruption in Outlook data files is beyond the capacity of Scanpst/Scanost, you should opt a potent external repair tool like Remo Repair. As this tool is well versed in Outlook repair and recovery mechanism, it can scan and fix any Outlook error including the connection to the server was interrupted.