Category: Outlook Repair

MS Outlook error 0x80004001 appears when a user fails to add PST in Outlook 2016. 0x80004001 is the most common error that occurs in Microsoft Outlook. This blog speaks about the simple methods to fix Outlook PST import error when unable to import PST.

Listed below are some of the most important reasons why you would want to import PST files to Outlook.

• To move Outlook data from one PC to another or from one email account to another
• To move from PC to Mac or from Mac to PC
• To move Outlook data between folders and an Exchange Server

If you want to import PST file to Outlook, it is a pretty simple process. All you need to do is go to File menu in Outlook and click Import/Export. Then select your PST file to import and that’s it. In most of the cases, when you try importing the PST file, you may encounter errors like ‘Failed to add PST in Outlook 2016: Error 0x80004001’.

Before heading towards error fixing methods, it is important to know the causes that give rise to the error. Let us move forward to know the reasons that are responsible for “Microsoft Outlook an unknown error occurred code 0x80004001”.

Various causes that lead to error 0x80004001 code system file corruption:

The main cause for 0x80004001 Outlook error is system file damage. Due to which corrupt file entries get stored in the system and give rise to error 0x80004001. Apart from corruption there are other causes that leads to error 0x80004001.

Bug Check Screen: Also known as Blue Screen or stop error screen. Microsoft Windows displays Outlook error code 0x80004001displayes when an unrecoverable fault causes the system to crash subsequently.

DLL Error: 

The DLL is considered the most prominent component of any program or system. If the Dynamic Link Library is missing, the application would not run.

Frozen Outlook Application: 

Frozen Outlook application can be the alarming sign of the file corruption that leads to the error. To make the Outlook work the error needs to be fixed ASAP.

In the above section, we have discussed almost all the reasons that result in “Microsoft Outlook an Unknown Error Occurred Code 0x80004001”. In the next section, we are going to discuss about the methods to resolve the Outlook error.

5 Easy Methods to Resolve Error 0x80004001: Failed to add PST in Outlook 2016

Disable anti-virus temporarily

Certain anti-virus programs may interfere with some actions that you perform in Outlook. In this case, the anti-virus program could be interfering with you importing the PST file and contributing to the error ‘0x80004001’. In order to resolve this problem, disable the anti-virus temporarily and import the PST file. Now check if the error is resolved. If not, proceed to the next step.

Use Outlook’s safe mode to fix 0x80004001 error

Using Safe Mode allows you to start the application without add-ins and this will help you know that, is it the add-ins creating conflicts between the applications.

To start Outlook in Safe Mode, follow the steps below.

• Click on the Start menu and select Run
• In the Run window, type ‘Outlook /safe’ and click Ok

If the Outlook starts in Safe Mode, try importing the PST file. If it is successful, we can conclude that add-ins are the source of the problem. In that case, you can disable add-ins in the standard Outlook mode by following the instructions given in next method.

Disable the add-ins

1. Open Outlook and click File > Options > Add-ins
2. In the Manage drop down menu, select COM Add-ins and click Go
3. Make a note of the selected add-ins and clear all checkboxes, then click Ok
4. Restart Outlook and once again choose File > Options > Add-ins
5. Select the add-in that was selected earlier (use the notes in step 3) that you want to re-enable
6. Repeat these steps until all the add-ins that were selected earlier are enabled. Now, if the error re-occurs, then you have found the trouble causing add-in.

If the error failed to add PST file still persists, this could be because of the severe corruption in the Outlook files. To fix corruption in Outlook files, you can make use of Inbox Repair tool. This is a tool, used to fix PST file corruption due to PST size factors, software conflicts, virus/malware etc.

Run the Inbox Repair Tool to fix an error 0x80004001 

In order to fix the error ‘0x80004001’, corruption in PST files should be fixed. And this can be done using a built in tool called Inbox Repair Tool. This tool can resolve corruption due to PST size factors, software conflicts, virus/malware etc.

All you have to do is search for Scanpst.exe in File Explorer Search bar and select the PST file to repair. Your file will be repaired and the error ‘0x80004001’ will be fixed.

Important Note: If the process freezes during repairing the file, you might end up losing your PST file permanently. Inbox repair tool works well for minor corruption. If the Outlook file has severe corruption, it is wise to choose a safe and secure tool for repairing and recovering the Outlook PST file.

Remo Repair PST software is the most recommended utility to fix all major Outlook errors including 0x80004001 error. The tool is designed to work on the copy of the damaged or corrupted PST file. Hence, ensures no harm to the original PST file. The tool flawlessly works on all Outlook version i.e. from Outlook 2003 to the 2016 and even on the recent Outlook 2019.

How to fix error 0x80004001 failed to add PST file?

To fix the error 0x80004001, Download and install the Remo Repair PST tool. Launch the application.

Step 1: From the main screen, select any of the 3 options from the main windows.

• Select Open PST File option if you know the exact PST file location
• Select Find PST File option to search for the corrupted PST file
• Else, opt for Select Outlook Profile if there are multiple Outlook profiles

Step 2: Select the required PST file for scanning. Browse for the destination and click on the Next button.

Step 3: After completion of PST file repair, you can preview the repaired PST file along with all Outlook attributes like emails, notes, contacts, tasks, journals, etc.

Remo Repair PST tool can also be used to resolve errors like Outlook PST file access denied, the set of folders cannot be opened, cannot start Microsoft Outlook etc.

We have heard many users complain about issues with recording videos on a DSLR camera. A common complaint is that videos stop recording after a couple of minutes and an error message ‘Recording was stopped automatically’ is displayed.

Why does this happen? And how can this be avoided or resolved? If you’re looking for answers, please go through this article, as we are going to provide some helpful solutions.

Causes and solutions for the error ‘Recording was stopped automatically’

DSLR recording limits: Usually cameras have a recording time of 29 minutes and 59 seconds. Anything over this limit is considered as a video camera. So many DSLR’s have the same ’29 min’ to avoid being called a video camera and bear unnecessary tax expenses. So if you’re trying to record over this limit and receiving the error, now you know why! Of course, in this case, the camera should allow you to continue recording after pressing the play button again.

Use a high-speed SD card: Read and write speeds are nothing but how fast the camera can store and retrieve information. Based on this concept of read/write speed, SD cards are classified into a number of different classes. The higher the class number, the better is the quality of the SD card. For example, Class 9 or 10 is better than Class 6.

For DSLR’s, it is recommended that you have a Class 6 SD card or higher. If the SD card is slower than Class 6, it means that your SD cards will not be able to match with the camera’s speed and may contribute to issues with recording videos. Hence, for best results, use a class 10 good quality SD card.

Turn OFF your camera and cool it: The recording may stop midway if the camera is being overheated or overused. The sensors in your camera will safeguard the device by way of stopping the camera.

Over-heating usually happens when you are shooting in hot temperatures for a long period of time. In this case, turn OFF your camera and use only after it has cooled down completely.

Use a new memory card: Memory cards usually have a size limit of 4GB for individual files. So, if you’re recording movies of over 4GB, the camera will create a new file and continue recording on that. However, if the memory card is full and there is no place to create additional files, then you may see ‘Recording has stopped’ error. In that case, you will have to use a new memory card to continue recording.

Of course, even if you’re not recording movies of over 4GB but your memory card is full, you may receive a recording error. Even in that case, replace your card and try again.

Are you having trouble playing your video files?

Normally, if you’re having trouble playing your video files, it is probably due to an incompatible player or due to corruption in the file. The first case can, of course, be solved by using a better media player, but the latter, even easier. Just download Remo Repair MOV and repair your MOV and MP4 files.

Remo Repair MOV is the perfect HD repair utility to repair all kinds of corruption issues with your MOV and MP4 files. The best part about using this software is that it uses a read-only mechanism to repair your file, so you can expect the repaired file to have the same data as the original.

Conclusion

If your movie recording has stopped suddenly, it is mostly due to SD cards like explained above. Of course, slow read/write speeds and space constraints are some of the reasons, but a corrupt SD card can also produce such errors. In this case, it is advisable that you recover data from the SD card and replace it. Once that’s done, you should be able to record videos smoothly.

As an Outlook user, you may already be familiar with PST files and how important they are for Outlook. For those who are new to PST files, they are local data files containing all Outlook information like emails, contacts, calendars etc. These files are extremely essential for Outlook to function.

Any damage or corruption to these PST files can affect the performance of Outlook and hence they need to be repaired immediately should you encounter any issue. In order to repair these PST files, you can make use of a built-in tool called Scanpst, provided by Microsoft. This is a simple yet robust tool to repair minor corruptions in your PST files and help to resolve many Outlook problems.

Scanpst not responding after clicking on Repair

Like all tools out there, Scanpst does have some downsides to it. Sometimes, when you click on the Repair button in Scanpst, it may not respond or may get stuck on the repair screen. Why does this happen? Let’s look at the reasons and corresponding solutions in this article.

Case 1: Fix Oversized PST file

PST files have a copy of every email, every attachment and basically everything in your Outlook. So over time, this file can grow very large if not maintained. This large file can make Outlook slow or cause other issues. And when Scanpst tries to repair a large PST file, it may get stuck and cause the ‘Not responding’ error. In order to fix this issue, PST files can be compacted using the steps below.

To compact a PST file,

1. First of all, delete Outlook items you don’t need anymore and also empty the Deleted Items folder
2. Click File > Account Settings > Account Settings
3. Go to the Data files tab and select the data file that you wish to compact
4. Click Settings > Advanced Tab > Outlook Data file settings
5. In the dialogue box that opens, click Compact Now

Now the size of the PST file will be reduced and you should be able to run Scanpst on it to resolve corruption issues. However, if this doesn’t help, proceed to the next step.

Case 2: Repair PST files using Remo Repair Outlook (PST)

If compacting the PST file doesn’t help resolve your issue, the error ‘Scanpst not responding during repair’ is probably because your PST file is severely corrupt and Scanpst is unable to handle it. In such cases, you can make use of professional PST repair tools like Remo Repair PST. This PST repair software can resolve all kinds of issues such as PST corruption due to size issues, bad sectors on the storage device, virus attacks or various other cases. It can work with oversized or compressed PST’s, so you will have no limitation regarding the PST file being used.

The software is designed to work with all versions of Outlook and all versions of Windows, so you need not worry about compatibility issues. You can enjoy a free trial of Remo Repair PST, so download today and check it out!

Although Outlook is a wonderful tool for your email needs and managing other personal information, it is not without its share of problems. Sluggish behavior, sudden crashes and freezes/hangs are some of the most common problems Outlook users encounter.

In this article, we discuss one such error where Outlook crashes and give an error ‘Microsoft Outlook has stopped working’. If you click on the error message, the Event Name shows ‘APPCRASH’ and the module will be ‘KERNELBASE.DLL’. This error usually occurs due to add-ins interfering with your Outlook or a corrupt PST file. Now let us see how to solve this error using some simple troubleshooting steps.

Solution 1: Disable add-ins

Normally, add-ins are useful in providing additional features to your Outlook, but they are also known to create problems in some cases. A good solution is to disable add-ins using the following steps.

• Open Outlook and click on File > Options > Add-ins
• Click on the ‘Go’ button in the Manage drop-down
• Uncheck all the add-ins that are selected and click Ok

Now if Outlook works normally without issues, it means add-ins were causing trouble. But the problem is likely with one add-in and not all of them. So you can enable one add-in at a time and restart Outlook. Now check if it works without any issues. Similarly, repeat for all add-ins until you have identified the problematic add-in.

So once you’ve got that add-in tracked down, you can disable it and use Outlook.

Solution 2: Run the Inbox Repair tool

If disabling add-ins doesn’t help you resolve the issue, the problem mostly lies in your PST file. The PST file could be corrupt due to various reasons such as size issues, corruption in the storage area where it’s stored or due to other reasons.

In order to repair corruption, you can make use of the very useful built-in repair feature called ‘Inbox Repair tool’. This is also called Scanpst.exe as it is specialized in repairing PST files. To run this tool, open File Explorer and search for ‘Scanpst.exe’ in the search bar. Once you find the tool, double-click on it to run the tool. Then locate the PST location according to the Outlook version you have and click on Repair. Now your file will be repaired.

Solution 3: Use Remo Repair PST

However, if Scanpst is unable to repair your file, you may need to make use of professional PST repair tools such as Remo Repair PST. This software is designed to repair all kinds of corruption in PST files. Moreover, it is designed to work with all kinds of PST files like large or compressed ones.

Once the PST file is repaired using Remo Repair, the same file can be used with your Outlook to solve the problem.

It is also important to note that the software works with PST files created on all versions of Microsoft Outlook like 2000, 2003, 2007, 2010, 2013 and 2016. So you don’t need to worry about compatibility issues. Download a free trial today and see how you can repair the PST file easily. Check it out today!

Although Outlook is a great choice for emails, you may encounter issues with it every once in a while. Issues can be of different types like sluggish behavior, PST corruption, difficulty sending emails, Outlook freezing/hanging etc.

‘Outlook hanging when sending emails’ is one such common issue and will be covered in this article. What are the reasons for this error and how can it be resolved? All of these details will be covered.

Normally, this error occurs when the delivery folder is corrupt, when the cached mode is not enabled or when you’re Outlook has a huge nickname cache. In order to resolve this issue, let us look at some solutions in this article.

Solution 1: Set a delivery location

This applies if you are using a POP3 email account and the delivery location is corrupt. In this case, the issue can be resolved by setting the location right.

1. Click on the File menu in Outlook and select Info
2. Select Account Settings > Account Settings
3. Select the POP account and click Change folder
4. Select a folder to deliver emails from the list of folders provided
5. Now go back to Outlook and check if you are able to send emails

Solution 2: Configure Outlook in Cached Mode

1. Open Outlook and in the File menu, select Info
2. Select Account Settings > Account Settings
3. Choose your Exchange Account and click Change
4. Enable the Use Cached Exchange Mode option
5. Choose an appropriate setting for Mail to keep offline
6. Click Ok on the prompt that appears and finally click Finish

Solution 3: Clear the nickname cache

You may not be able to send or receive emails in Outlook if the nickname cache is full. To help resolve this error, these steps show you how to clear the nickname cache in Outlook.

1. Open Outlook and select File > Options
2. Select the Mail tab
3. In the Send messages section, click Empty AutoComplete list
4. Click Yes to confirm

If none of these methods work, there is a possibility that your PST file is corrupt and needs to be repaired. In order to achieve this, you can use a tool called Remo Repair PST. This software repairs corruption in PST files and creates a new file for use with Outlook. By using the newly prepared PST file with your Outlook, your issue will be resolved and you should be able to send and emails.

We hope that you found this article helpful and you were able to resolve the email issue. But sometimes, instead of Outlook hanging or freezing, you may experience specific errors like ‘0x80004005’ or ‘0x8004010F’ when you send or receive emails. To resolve the error 0x8004010F, change folder and set a delivery location as explained in solution 1. This is found to resolve the error in most cases.

If you want more details about the error Outlook operation failed error: 0x80004005, please refer the link. Both manual and software solutions are provided in this article.

It is a well-known fact that Outlook can do more than just send or receive emails. It is referred to as a personal information manager; meaning it can be used to manage your multiple email accounts, contacts, calendars, appointments all in one place.

In addition to all of this, Outlook also allows you to access emails, calendar, appointments and other info even when you’re offline. This is made possible through a file called OST (or PST) that stores all Outlook data on your local computer.

Occasionally you may encounter issues when using Offline Mode. And today in this article, we discuss an error that reads ‘Cannot open Outlook in offline mode’ and some solutions to resolve the same.

Solution 1: Generate a new OST file

Normally, this error is seen when your OST file is corrupt. Corruption can happen due to various reasons such as network issues during OST synchronization process, bad sectors on the drive where the file is stored etc.

Thankfully, it is possible to download a new OST file to replace the corrupt one. To do so, follow the steps below.

1. Launch Outlook and click on File > Info
2. Select Account Settings > Account Settings
3. In the Email tab, select Microsoft Exchange > Settings > More Settings
4. In the Advanced tab under More Settings, select Offline Folder File Settings
5. Browse a location to save your OST file and click Ok

Now that a new OST file is created, go ahead and delete the old one. To delete the old OST file, follow the steps below.

1. Press the Windows + R keys to open Run dialogue
2. Type ‘%LOCALAPPDATA%\Microsoft\Outlook\’ and hit Enter
3. Now identify the old OST file and click on Delete to delete the old OST file

Solution 2: Use Remo OST to PST converter

If you don’t want to go through the manual hassle of creating a new OST and deleting the old one, you can make use of an automated tool such as Remo’s OST to PST converter. The software takes your corrupt OST file, identifies and corrects issues and converts it to a healthy PST.

Once it has been converted to a PST, all your emails, calendars, contacts, appointments etc. can be recovered easily. The advantage of using the software is that it keeps the OST folder structure and data in the same format as it was originally.

What’s more is that the software can automatically find and repair the OST file. So you don’t have to bother about finding the OST’s location which can be pretty challenging.

How to use Remo Repair OST to PST converter?

Once you download and install the Remo OST to PST converter, launch the software. Then allow the software to find the OST file. (Of course, you can also choose the file yourself if you know the location).

Then provide a destination folder to save the converted file and click on Next to start the conversion process. That’s all you have a brand new PST with all Outlook attributes. This software is available for a free trial. Download and try today!

Outlook is no doubt a great email application, but sometimes, one can experience problems with it. In this article, we discuss an error ‘0x8004010F’ that is normally seen when sending or receiving emails.

Why does the ‘0x8004010f’ error occur? The main reasons for this error are corruption in Outlook profile or corruption in PST files.

Now that we know when and why the occur occurs, let’s move on to the solutions to resolve the error.

Solution 1: Create a new profile

Step 1: Make note of the data file

1. Open Outlook and click on File > Info tab
2. Then select Account Settings > Account Settings
3. Click on Data files

Here note down the name and location of your PST data file.

Step 2: Create a new Outlook profile

There are 2 methods to do this, one is the automated profile creation and the second one is a manual method.

Option 1: Using automated profile set up

1. Click on the Start button and search for Control Panel
2. Open Control Panel and search for Mail
3. In the Mail setup box, click on Show Profiles
4. In the General tab, click on Add and in the new account set up a box, enter all the required details and click Next

Option 2: Manual profile creation

1. Using the same method as above (in Option 1), open the Mail setup box
2. Click on Show Profiles and in the General tab, click on Add
3. In the New Profile set up the box, enter the required information and click Ok
4. In the Add New account setup box, click on Manually configure server settings or additional server types
5. Under Choose Service, select Internet Email and enter your account details in the account setup box
6. Choose Test Account settings to test your account
7. Click on Existing Outlook data file and choose your data file as noted in Step 1
8. Then close all the dialogue boxes to complete setting up your new account

Step 3: Make your Outlook profile as the default

Once you are done, a new account is created which you can use as your default profile. To make the new profile as your default profile, follow the steps below

1. Again open Mail from the Control Panel
2. In the General tab, choose Always use this profile
3. In the drop-down menu for Always use this profile, select the new profile you just created
4. Then close the Mail dialogue box

Solution 2: Use Remo PST repair software

Creating a new Outlook profile will help you resolve the error in most cases. However, if your PST file is corrupt and you are using the same file in the new profile, the error may still persist. In such cases, you will need to repair the PST file using repair tools. Remo Repair PST is a dedicated tool to repair all kinds of PST file issues. Once the PST issues are fixed by the tool, the error will be resolved and you should be able to send emails without any issues.

Remo Repair PST can also be used to repair errors such as 0x800ccc92 or in cases when Outlook doesn’t respond when sending emails.

Regarding compatibility, the software can work with all versions of Outlook and all versions of Windows including Windows 10. Download a trial and repair your PST file for free!

This article discusses a common error faced by Outlook users when sending or reading emails. The error message reads ‘Reported error (0x80042108): Outlook is unable to connect to your incoming (POP3) email server’.

This error usually occurs mainly due to incorrect configuration settings or due to corruption in PST files. It could also be due to anti-virus interfering with server connection. So, as a first step, you can disable anti-virus temporarily and check if Outlook works normally. If not, proceed with the following troubleshooting steps to resolve the error.

Solution 1: Run Outlook in Safe Mode

Using Safe Mode avoids the possibility of add-ins interfering with your Outlook and causing errors.

1. To open Outlook in Safe Mode, press Windows + R to open Run window
2. Type ‘Outlook/safe’ and hit Enter

If Outlook functions normally in Safe Mode, you can conclude that the error is caused by add-ins. In that case, try disabling add-ins, restart Outlook and confirm that add-ins is the culprit.

Solution 2: Allow Outlook through Firewall

The Windows Firewall may at times interfere with Outlook’s server and cause errors such as ‘0x80042108’. You can turn OFF Firewall for Outlook and check if it helps.

1. Click on the Start menu and type Firewall in the Search bar
2. Click on Windows Firewall from the results and select Turn Windows Firewall ON or OFF
3. Select Turn off Windows Firewall on both private and public networks

Now open Outlook and check if the error is fixed. If it is, proceed with the following steps. If not, turn the Firewall back ON.

1. Click Allow an app through on the ‘Windows Firewall tab’
2. Click on Change Settings, select Outlook and save changes
3. Turn ON the Firewall

Solution 3: Turn On Windows Update Service

To turn on ‘Windows Update Service’, follow the steps below.

1. Open Start menu and type ‘Service’ in the Search bar and click on Services from the list of results
2. Under ‘Windows Update Service’, click on Windows Update and select Automatic from the ‘Startup type’ drop-down menu
3. Click on Apply to apply and save the changes
4. Restart Outlook and check if it resolves the error

Solution 4: Repair PST file using Inbox Repair tool

If none of the above fixes resolve the error, you can try repairing the PST file. A PST file is a data file that saves all Outlook data on your local computer. Any corruption or damage in this file can also produce errors.

In order to repair corruption in PST files, you can use a built-in tool called Scanpst.exe that is already present in your computer.

1. Open ‘File Explorer’ on your system and type ‘Scanpst.exe’
2. Then double-click on the file to run it
3. Click on Browse to select your PST file. (You can find the location of PST by opening Outlook > File > Info > Account Settings > Account Settings > Data files)
4. Click on Repair to repair the selected file

Scanpst.exe is a great tool to repair PST files that can repair certain types of corruption issues. However, if the file is too large or severely corrupted, you may run into issues such as Scanpst not responding etc.

If Scanpst.exe fails to repair your file, there is a possibility that the PST file is severely corrupt. In such cases, you can use professional repair tools such as Remo Repair PST.

Issues with Outlook are not uncommon despite being the most popularly used email application. In this post, we discuss a common ‘Outlook trying to connect/disconnected’ error.

Upon encountering this error, emails cannot be sent or received and your communication can come to a halt, which can be extremely frustrating. To help you resolve the error, we explain some troubleshooting steps in this article.

First of all, let’s start with a background check that will help you identify the root cause of the problem.

Test 1: Open your browser and check if your internet is working. If it’s working, then the issue may be related to the ‘mail server’.

Test 2: To check if the issue is with the ‘mail server’, log onto ‘Outlook website’ and check if you can send or receive emails. If your email isn’t working, then there may be an issue with the server. In this case, call your Internet service and ask for help.

If you pass both the tests described above, there could be an issue with ‘Outlook account’ or with ‘updates’. In this case, proceed to learn more about solutions to resolve the same.

Solution 1: Restart your computer

This may sound like a simple step, but restarting your computer can help resolve certain issues with your system. So try ‘restarting your computer’ and connect to Outlook.

Solution 2: Enable Online Mode

There are chances that your Outlook may have switched to ‘Offline Mode’ without you being aware of it. To resolve this issue, enable ‘Online Mode’ by following the steps below.

1. In the bottom of your Outlook screen, click on ‘Disconnected’ indicator
2. You will find a list of items in the menu that opens. Uncheck ‘Work Offline’ if you find that it is enabled

If this solution doesn’t help, you can proceed to the next step which involves creating a new profile.

Solution 3: Recreate your profile

Removing an Outlook profile and creating a new one can also help resolve Outlook issues. You can follow the steps below to do the same.

1. Click on ‘Start’ menu and go to ‘Control Panel’
2. To see all the icons in Control Panel, change the view to ‘Small Icons’
3. Click ‘Mail’ and select ‘Show Profiles’ in the window that opens
4. You will find a list of profiles here; select your profile and click ‘Remove’

This will delete your profile and you are ready to create a new profile. To create a new profile, go to ‘Profiles’ using the same steps explained above and click on ‘Add’ to create a new profile. Once a new profile is created, your Outlook may start functioning well.

Solution 4: Use ‘Safe Mode’ to disable add-ins

‘Safe Mode’ will open Outlook without the add-ins. This may help you identify if the add-ins are the issue. To start Outlook in ‘Safe Mode’, follow the steps below.

1. Click on ‘Windows + R’ to open ‘Run’
2. Type ‘Outlook.exe/Safe’ and click ‘Ok’

Now check if you use Outlook normally. If you can, the problem is likely with add-ins. Now you can go ahead and disable add-ins by following the steps below.

1. Click on File > Options > Add-ins
2. In the ‘Manage’ drop down menu, select ‘COM add-ins’ and click ‘Go’
3. Clear all the ‘checkboxes’ to disable add-ins; then restart ‘Outlook’ and check if it works without any issues.
4. If your Outlook works fine, select ‘one’ add-in at a time and restart Outlook. Repeat this step for all the add-ins. This will help you identify the add-in causing trouble. Once that is identified, you can disable it and use Outlook normally.

These are the various troubleshooting steps to resolve Outlook connectivity issues. If any of these solutions worked for you, well and good. If not, you can also try other solutions such as check for ‘Office updates’ and install the latest ones. Also, make sure your Outlook is not running in compatibility mode. These are simple yet powerful methods to resolve connectivity issues in Outlook.

However, in some cases, you may not be able to send or receive emails due to other reasons such as PST corruption. For more details on this regard, refer Outlook freezes when sending email.

You just synced your Gmail account to Outlook 2010 application. You try to arrange emails in folders for easier access. When you drag and drop some emails to folders, an error message appears:

“Cannot move the items. The folders you are trying to change do not support this operation. Could not complete the operation because the service provider does not support it.”

OR

“Cannot move items. The item cannot be moved. It was either already moved or deleted, or access was denied.”

There could be several reasons why this error occurred. Let us look at some solutions:

1. Split Oversized Outlook File

In several cases, it was seen that the file users were trying to move is a large PST file. If this is the case with you, you should split this large PST file into smaller sized files.

You can split your PST file using Import and Export feature on Outlook.

• Open Microsoft Outlook on your system.
• Click File – > New Items -> More Items -> Outlook Data File.
• Create or Open Outlook Data File window appears. Select a location where you want to save this file and name this new Outlook Data file and click OK. This creates a new Outlook data file.
• Now click File – > Open -> Import.
• Import and Export Wizard Select Export to a file option from the list and click Next.
• Now choose Outlook Data File and click Next.
• Now select the folder to export from.
• Click Browse to select a file in which you want to export.
• Open Outlook Data Files window opens. Now select the file in which you want to export and click OK.
• You can now see your selected Outlook data file in the edit box.
• Click Finish to begin the process.

A new window Create Outlook Data File opens. You can apply the password to protect the file or click Cancel.

This procedure creates a new PST file.

2. Reset permission to the file

Some files or folders are password protected. Only the system administrator will have rights to copy or make any sort of changes to the file.

You have to reset this permission, before moving this file to folders.

3. Repair your Outlook file with ScanPST.exe

You cannot move the items on your Outlook if the PST file is corrupted.

You can repair the PST file using Microsoft’s inbuilt repair tool scanpst.exe.

You can find the scanpst.exe file:

On Outlook 2007 and previous editions: C:\Users\%username%\AppData\Local\Microsoft\Outlook\

On Outlook 2010 and onwards:

C:\Users\%username%\Documents\Outlook Files\

• Double-click on scanpst.exe file.
• Click on Browse and select the corrupt or damaged PST file.
• Now click on Start to begin the scanning process.
• The repair tool scans the file and lists down errors.
• To repair these errors, click on Repair.
• Once the repair process is complete, you can close Outlook and restart it again.

 Sometimes, repair process does not complete successfully and you will get errors.

4. Repair PST file using Remo Repair Outlook

Remo Repair Outlook can easily repair your corrupt or damaged PST files and retrieve all the information. Once the software rectifies the error, you can overcome “Outlook cannot move the items” error.

The PST repair tool works by first reading the file. It then extracts data from the file by fixing all the issues, and copies this data into a new file. Therefore, your original PST file is not affected in any way.

Unlike scanpst.exe tool, Remo Repair Outlook also works on large PST files, password protected or compressed PST files as well.

The repair tool works on all versions of Outlook. The user interface is pretty simple to use. Even a novice user will be able to repair his corrupt PST file and solve outlook cannot move the items error.

Remo Repair Outlook is available on both Windows and Mac Operating systems.

If you find your outlook 2010 personal folders missing, Remo Repair Outlook software provides a simple solution.

Just download the software, follow simple on-screen instructions to repair your Outlook file successfully.